App Privacy Policy
This policy covers the HEWN mobile app and its account services, operated by DATABURG FL LLC. Our separate website and waiting-list policy covers marketing-site visitors.
Data you provide
HEWN stores your account identifier and, when provided, email address, phone number, sign-in provider, planning preferences, debt details, balances, interest rates, minimum payments, payment cadence and adjustments. You may enter financial information manually. A device session can be created before you link a sign-in identity; some draft preferences and app state are also kept on your device.
Connected financial accounts
Where a connection is available and you choose to use it, Plaid may provide account and institution identifiers, balances, transactions and supported liability details. Method may provide identity-verification results and supported debt-account details. Each connection has its own authorization and provider disclosures. Available providers and features can vary; connecting an account is not required to send a deletion request.
We use authorized data to show debts, estimate repayment plans and, for a bank connection that supports it, summarize income and spending. We store the connection identifiers, authorization status and protected access credentials needed to refresh or disconnect it. We do not ask you to send bank passwords or identity documents to our support email. Information entered directly into a provider's secure flow is handled under that provider's policy.
Subscriptions
Apple or Google processes purchases made through its store. RevenueCat helps HEWN verify purchase receipts, subscription status and access to paid features. HEWN receives customer and product identifiers, subscription dates and entitlement status, rather than your full payment-card details. Your HEWN account identifier is used to associate an eligible purchase with the signed-in account.
How we use information
We use information to provide and synchronize your account, calculate and display plans, verify subscriptions, respond to support requests, secure the service and investigate failures. Repayment estimates depend on the information available to us and are not a guarantee. A displayed payment plan does not itself move money. Any future money-movement feature requires its own setup and authorization.
Service providers and disclosure
Cloudflare hosts the website and API services. Supabase provides authentication and database services. Expo supports app delivery. Apple, Google and RevenueCat support sign-in, distribution or subscriptions where used. Financial providers receive the information needed for connections you authorize. These providers process data to perform their services and may operate in countries other than your own.
We do not sell your financial information or use it for targeted advertising. We may disclose information when required by law, to protect accounts or address fraud, or as part of a business transfer subject to appropriate protections. App operational records can include request timestamps, IP addresses, error details and account or connection identifiers; do not put passwords or sensitive information in support messages.
Security and retention
API traffic uses HTTPS. Stored provider access credentials are encrypted, and database connections verify their server certificate. These measures reduce risk but cannot guarantee complete security. Account and planning records remain while needed to provide your account; billing and operational records may also be kept when needed for accounting, security, dispute handling or legal obligations.
Access and deletion
You can change your planning details in the app. Use Profile → Delete account to remove your HEWN planning account and disconnect financial connections. If a provider cannot be disconnected, the app reports the failure so it can be resolved rather than silently abandoning a connection.
You can also request deletion without installing or opening HEWN through our account deletion page. We verify account ownership and handle removal of associated authentication and service-provider records as part of the support process. We will tell you if a specific record must be retained, why, and for how long. Deleted records may remain in provider backup copies until those copies expire under the provider's backup lifecycle; they are not used to recreate an active account.
Deleting HEWN does not cancel a store subscription. You can cancel through Google Play or your Apple subscription settings. Subscription cancellation is not a condition for requesting account deletion.
Other rights and children
Depending on where you live, you may have rights to access, correct, export, restrict processing of or delete personal information, and to complain to a privacy regulator. Contact us to exercise these rights. HEWN is intended for adults and is not directed to children under 18.
Changes and contact
We will update this page when our data practices change and provide additional notice for material changes when required. Contact hewnfinancial@gohewn.com or DATABURG FL LLC, 2001 Biscayne Blvd Apt 2202, Miami, FL 33137-5010, United States.